How it works · Exhibition Loans
When a Museum Asks to Borrow It
A loan request is a good problem. It also involves paperwork, condition reporting at both ends, and a work leaving a controlled environment for months.
Come and see the environment before you send anything. Bring your registrar, your conservator or your insurer — we would rather they saw it than took our word for it.
Climate
Controlled temperature and relative humidity, continuously
Above
Above the floodplain — not a basement
Condition
Reported on intake and on every movement
Named
You know who handles your work
The work is out of your control for the duration
Once a loan is agreed the work travels, is unpacked by somebody else, hangs in somebody else's environment, and comes back. Every stage is a risk that the loan agreement is supposed to allocate, and lenders frequently sign those agreements without reading what they say about condition, insurance and who pays.
The return is the stage that gets least attention. A work comes back, it looks right, and the crate is set aside to be dealt with later. Comparing the return condition report against the departure record properly, item by item, is the entire reason both documents exist.
What a loan involves
- A facility report from the borrowing institution, which you should read.
- Condition reporting at departure and on return, both ends.
- Insurance during transit and on display — usually the borrower's.
- A courier requirement for significant works.
- A defined return date, and what happens if it moves.
Reading the facility report
A borrowing institution provides a report describing its environment, security and handling. It is worth reading rather than filing, because it tells you what conditions your work will be in for the length of the loan.
If the report shows an environment materially different from where the work is normally kept, that is worth raising before agreeing rather than discovering in the condition report on return.
How we handle it
- 01Condition report on departure, with photographs.
- 02Release only to the agreed carrier, on your written authority.
- 03Re-report condition on return, against the departure record.
- 04Flag any discrepancy to you immediately.
- 05Return the work to appropriate storage rather than leaving it crated.
Compare the return condition report against the departure one properly, item by item. It is the entire reason both exist, and it is skipped more often than it is done — usually because the work came back and looked fine at a glance.
Said plainly
Where we stop
We are not couriers and we do not negotiate loan agreements. Read the agreement with your own adviser, particularly the clauses on condition, insurance and extension.
Common questions
- Who insures a loaned work?
- Usually the borrowing institution, wall to wall. Read the agreement and confirm it.
- Do you condition report both ways?
- Yes, and the return report is compared against the departure one.
- Do you act as courier?
- No. That is a specialist role and you should arrange it.
- What if the loan is extended?
- That is a matter for your agreement. Make sure it addresses extension before signing.
What we store
Paintings
Stretched canvas and wooden panel respond to moisture in the air by moving. Stored well they are stable for decades; stored in a swinging environment they crack.
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Works on Paper
Drawings, prints, watercolours and documents. The damage is slow, cumulative and usually invisible until it is substantial.
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Photographs & Negatives
Photographic material is chemically active. Color dyes shift, acetate film decays, and both processes are driven by temperature and humidity.
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Sculpture & Objects
Three-dimensional works fail mechanically rather than chemically. The risks are handling, support and the point where somebody decided one person could manage it.
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Furniture & Decorative Arts
Antique furniture is a wooden structure held together with animal glue and faced with veneer. All three respond to humidity, and they respond differently from one another.
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Mixed Collections
Estates, private collections and the contents of a house being renovated. The material is mixed, and the problem is usually documentation rather than environment.
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More how it works
Intake & Condition Reporting
Intake is the most important day in a work's time with us, because everything afterwards is measured against what was recorded then.
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Access & Viewing
Stored work still needs to be seen — by you, your appraiser, a conservator, or a prospective buyer. Access is by appointment and it is handled rather than self-service.
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Insurance & Valuation
Your work is insured under your policy or a specialist fine art policy. Our role is to give your underwriter records they will accept.
Read more →
Tell us what needs to move.
What, from where, and roughly when. You do not need an inventory to start the conversation, and if the job belongs with an armored carrier we will say so on the call.
